f-stop Support

f-stop Gear Experts are Ready to Assist You

Whether you need assistance selecting a camera backpack or help with a return, just pick the support method that works best for you. If you have questions about a product or how to select the right camera bag, please feel free to contact one of our Gear Experts.

Product Questions

Do you have questions about our existing products? Do you want to lern more about product features, sizes, colors or something else? We have a searchable database of product questions and an FAQ page to answer most common questions. If you don't find the answer you are looking for, feel free to use the live chat.

Order Support

Need assistance with an existing order? We can assist with things like our Return Policy and Process, Warranty cases and Generic Support tickets.

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Contact Us

If you're stuck or simply need to get in touch with us regarding your issue, please visit our contact us page to view our various methods of contact and social media channels.

Get in Touch

Repair/Warranty

Looking to submit a warranty claim or repair on your f-stop product? It's as simple as filling out a form to get the assistance you need.

Repair | Warranty Form

If you can't find the information you need, complete the form and submit. An f-stop representative will be in touch as soon as possible.

SUPPORT TICKET

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Support Issue*

PHONE

Product Returns

Need to return a product? You've come to the right place. f-stop offers returns on all website purchases* within a 45 day period for a full refund.

START A RETURN

Warranty/Repairs

Customer satisfaction is our highest priority; therefore, f-stop proudly guarantees that every product we make will stand up to the use for which it was designed.

WARRANTY INFORMATION