45 Day Satisfaction Guarantee
We are confident that you will love your f-stop pack. That’s why we stand behind all of our products with a money-back guarantee. If you are not completely satisfied with your purchase for any reason, simply return the undamaged / unused product to your place of purchase within 45 days for a full refund (less the cost of shipping). Flash Sale items are not returnable.
Return Merchandise Authorization (RMA)
Refunds take up to 5 business days to process once an item has been delivered to us. Refunds are made to the original payment method.
How to ship your RMA product to f-stop
Please use a shipping service that offers delivery confirmation, such as UPS or USPS Priority. f-stop is not responsible for return shipping costs or packages lost in transit, and please include the following:
Your name, return address and telephone number
The f-stop Return Merchandise Authorization Number provided by the f-stop Customer Service Team
We appreciate a brief description of the problem so that we can continue to improve
For our Warranty Policy or general information on your product, please create a support ticket or chat with us using the chat at the bottom of our site.