45 Day Satisfaction Guarantee
We are confident that you will love your f-stop purchase. That’s why we stand behind all of our products with a money-back guarantee. If you are not completely satisfied with your purchase for any reason, simply return the undamaged / unused product within 45 days for a full refund (less the cost of shipping).
For product purchased through the fstopgear.com website, start your return through our Returns Portal to receive direction.
f-stop product purchased through Amazon, retailers, or other third party sellers should be returned to the original place of purchase for refund or exchange.
If your purchase date is past 45 days, please visit f-stop Support to contact us for assistance
Please use a standard shipping service that offers tracking and delivery confirmation. f-stop is not responsible for return shipping costs or packages lost in transit.
As returns are received and inspected, refunds may take up to 5 business days to process. Refunds are made to the original payment method, unless store credit or exchanges is specifically requested.
For repair or replacement of product past 45 days, review the warranty policy for eligibility and start your claim through our Warranty Portal.
f-stop warranty is applicable to purchases through the fstopgear.com website and authorized amazon.com/f-stop e-store. Purchases through retailers are also applied f-stop warranty terms, and should be directed to the original seller or purchase location..