Need to return a product? You've come to the right place. f-stop offers returns on all website purchases* within a 45 day period for a full refund. Returns within 45 days or for a warranty claim require you to complete the form below. A Customer Service representative will be in touch as soon as possible.

When returning, please select a reliable carrier and add applicable insurance as f-stop is not liable for lost or stolen parcels. Refunds will not be awarded in these cases.

For more information, please visit our return policy and process page or see our FAQ page.

*Not applicable to Final Sale/face masks. *Return condition is determined by our return department team.